Having trouble with Netflix on your TV just when you’re ready to relax in front of your favorite series? Don’t worry, this article will guide you step-by-step through resetting Netflix on your TV and other devices.

How do I reset Netflix on TV?

Resetting Netflix on your TV can often resolve bugs or performance problems.

Here are the steps to follow to perform this operation safely and efficiently:

  1. Netflix disconnect:

    Start by opening the Netflix application on your TV.
    Go to the main menu, often accessed via an icon of three horizontal lines or a similar symbol.
    Select ‘Account’ or ‘Settings’, depending on your device interface.
    Find the ‘Log out’ or ‘Disconnect’ option and select it. You will then be disconnected from your Netflix account.

  2. Reset via TV settings:

    Access your TV’s main menu. This menu differs according to make and model, but is generally accessible via the remote control.
    Go to ‘Settings’ or ‘Configuration’.
    Look for an option called ‘Applications’ or ‘Application management’.
    Select Netflix from the list of installed applications.
    Choose ‘Clear data’ or ‘Empty cache’. Some TV sets may offer a ‘Reset application’ option.

  3. Restarting the TV:

    Switch off your TV using the remote control or the power button.
    Wait a minute or so before switching it back on. This can help refresh the system and apply any changes made.

  4. Reconnecting to Netflix:

    Open the Netflix application on your TV again.
    Log in with your usual login and password.
    Check if the initial problem has been solved.

How to uninstall and reinstall Netflix, with keyboard shortcuts

Sometimes, simply resetting the Netflix application isn’t enough. In such cases, uninstalling and reinstalling the application may be the solution to your streaming problems. Let’s find out how to proceed on different devices, using keyboard shortcuts to optimize the process.

How do I reinstall Netflix on my TV?

Reinstalling Netflix on your TV may be the solution when a simple reset hasn’t solved the application’s problems. Here’s a step-by-step guide to uninstalling and then reinstalling Netflix, to ensure an optimal streaming experience.

Step 1: Uninstall the Netflix application

  • Locate the settings menu on your TV. Access may vary according to make and model, but is generally located on the remote control.
  • Navigate to ‘Applications’ or ‘Application management’.
  • Search for Netflix in the list of installed applications and select it.
  • Choose the ‘Uninstall’ option. Confirm your choice if your TV asks for confirmation.

Step 2: Restart your TV

  • Switch off your TV using the remote control or the physical power button.
  • Leave it switched off for at least one minute. This clears the cache memory and removes any residue from the previous application.
  • Switch the TV back on.

Step 3: Reinstall Netflix

  • Return to your TV’s application menu or application store.
  • Use the search function to find ‘Netflix’.
  • Select ‘Install’ or ‘Download’. The application should download and install automatically.
  • Once the installation is complete, open Netflix.

Step 4: Log in to your account

  • When you launch Netflix for the first time after reinstallation, you’ll need to enter your credentials.
  • Enter the e-mail address and password associated with your Netflix account.
  • Follow the on-screen instructions to configure any additional options.

Consequences of reset

Resetting Netflix on your device may seem like a quick fix for problems, but it’s important to understand the possible consequences of this action. Here’s what you need to know:

1. Loss of profile data: When you reset Netflix, all data stored locally on your device is erased. This includes your profile preferences, such as preferred languages, subtitles and audio settings. You’ll need to reconfigure these preferences once you’ve logged back in.

2. Viewing history: Your viewing history is saved on your Netflix account, not on the device itself. However, after a reset, there may be a delay before this history is visible again in your profile. Meanwhile, Netflix’s recommendations may seem less precise, as they are largely based on your viewing history.

3. Need to reconnect: After the reset, you’ll need to re-enter your credentials to access your Netflix account. Make sure you know your e-mail address and password. If you’ve forgotten them, you’ll have to go through the account recovery process before you can log back in.

4. Reset downloads : If you have downloaded movies or series to watch offline, these downloads will be lost. You’ll have to download them again, which may consume data and time.

Save on Netflix with Sharesub

After securing your Netflix account by disconnecting from all unused devices, consider optimizing your subscription costs with Sharesub. This platform enables subscriptions to services like Netflix to be shared legally, reducing monthly expenses. By joining a sharing group on Sharesub, you can access Netflix Premium at a reduced price. This allows you to enjoy all Premium features, such as unlimited ad-free access and high-quality streaming, at a fraction of the cost. It’s an ideal solution for those who want to enjoy Netflix on multiple devices without compromising the security of their account. Sharesub offers a cost-effective and secure way to access your favorite content, while retaining control over who shares your subscription.


How can I disconnect from Netflix on my cell phone?

Open the Netflix app, go to ‘More’ at the bottom of the screen, tap ‘Account’, then scroll down and select ‘Sign out’. Confirm your choice and you will be disconnected from the device.

Is it possible to disconnect from Netflix on a computer via a web browser?

Yes, log in to Netflix.com, click on your profile icon at the top right, select ‘Account’ from the drop-down menu, then click on ‘Log out of all devices’ to log out on all devices or simply log out on the browser you are using.

How can I disconnect from all the devices connected to my Netflix account?

Log in to your account on Netflix.com, go to the ‘Account’ section and click on ‘Log out from all devices’. This will disconnect your account from all devices where it is currently connected.

What if I can’t disconnect from Netflix on a specific device?

If you can’t access the device or if logging out using the usual methods doesn’t work, change your Netflix password. This will force all devices to reconnect with the new password.

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