Contact us

Need help understanding how it works? Do you have any questions about your subscription? We are here and we do our best to answer you in less than 24 hours.

Be sure to check out the FAQs so you don’t have to wait 😉

Live support

Use the chat feature at the bottom right of the page to get priority assistance from a member of the Sharesub team and ask them any questions you may have. In 90% of cases, you’ll receive a response within minutes.
It’s quick and easy!

For organizational reasons, given the large number of customers on the platform, only requests made via the complaints button on the subscription page, or via the support messaging system (Live Chat accessible in the bottom right-hand corner of all site pages) will be processed.

As a last resort, you can contact us at the following email address, but please understand that this method does not allow us to categorize your request, so it will take our team longer to process it. Response times for email inquiries can take up to several days:

For this reason, we once again ask you to support us via Chat Live.

Partnership

For partnership or affiliate inquiries, or any questions about the Ambassub program:

Legal Notices

To report any copyright-infringing content or file a DMCA claim, you must use the following form:

For any other legal notices or formal notices—and for this purpose only—please contact the address below:

⚠️ Please note: Requests that are not related to these topics will receive a response and will not be forwarded to the appropriate team. For all other matters, please submit your request via the Live Chat in the bottom right corner.

We will not be able to assist you if your inquiry concerns your subscriptions or the platform’s functionality; for such matters, please refer to the options listed earlier on this page.