Cancelling your Qobuz subscription: Complete Guide

Thinking of switching music streaming services or simply taking a break? Whatever your reasons, this page will guide you to an efficient and hassle-free termination.

We’ll take you through all the steps, from understanding Qobuz’s offers to the cancellation procedure, avoiding the classic mistakes.

The different Qobuz subscriptions

Qobuz stands out for its exceptional sound quality and rich library of titles. To meet the diverse needs of its users, Qobuz offers two main types of subscription:

• Individual subscriptions: Perfect for the solo listener, this subscription allows just one person to enjoy the full Qobuz experience.
• Family subscriptions: Ideal for family music lovers, this subscription allows up to 6 people to connect simultaneously to the same account.

Each of these packages can be taken out on a monthly or annual basis, with the advantage of a free one-month trial period. So whether you’re a solo audiophile or a family of music lovers, Qobuz has an offer to suit your needs.

Cancellation conditions at Qobuz

During the trial period

Flexibility is a Qobuz strength. During the one-month trial period, you have complete freedom to cancel your subscription at no charge. It’s the perfect opportunity to test the service and decide if the Qobuz high-definition music experience is right for you. 🎶

Direct subscription to Qobuz

If you have subscribed directly to Qobuz, you can cancel at any time. For annual subscriptions, we advise you to wait until the end of the committed period, as the remaining months are generally non-refundable. However, exceptional situations (moving abroad, overindebtedness, etc.) may justify early termination with repayment.

Subscription via another application

Have you subscribed to Qobuz via another application, such as Apple Music or Free? Don’t worry, you can cancel directly with these services. Each platform has its own procedure, so be sure to follow the appropriate steps for a hassle-free termination.

In the event of a rate increase

Qobuz respects its subscribers. In the event of a price increase not provided for in your initial contract, you have the right to cancel without charge. Qobuz undertakes to inform you at least 30 days before any price increase, giving you enough time to make an informed decision. 💡

How to cancel your Qobuz subscription

Cancelling your Qobuz subscription doesn’t have to be an ordeal. With these clear steps, say goodbye to complications:

• Connect to your personal space: Go to the Qobuz website and log in. Your personal space is your dashboard for managing your subscription.
• Find the cancellation option: Navigate through your account settings to find the cancellation option. It’s designed to be intuitive and easy to find.
• Finalize your request: A simple click and a few confirmations are all it takes for your request to be processed. A confirmation email will seal the deal.

👉 Remember: termination will be effective at the end of your current billing cycle, not immediately.

No retraction at Qobuz

A crucial point to emphasize: at Qobuz, music streaming and downloads imply immediate commitment. This means that the standard 14-day right of withdrawal, often applicable in e-commerce, does not apply here.

Address and contact details for cancellations

In some cases, a more personal approach is required. If you would like to cancel by post or have any queries, here is the contact information:

• Qobuz cancellation service :
  • Address: Qobuz, Service résiliation, 45 rue de Delizy, 93692 Pantin CEDEX.
  • E-mail and telephone: This information is available in the contact section of the Qobuz website for direct and efficient communication.

Definitive deletion of Qobuz account

For those wishing to turn the page completely :

• Access your profile: Log in and go to “My profile”.
• Selecting the deletion option: In “My personal information”, find the option to delete your account.
• Final confirmation: Complete the steps to confirm deletion.

👉 Warning: this action is definitive and leads to the irreversible loss of all your data on Qobuz.

Finding alternatives after termination

Reduce costs with shared subscription solutions

After termination, explore new, cost-effective horizons. With platforms like Sharesub, enter a world where sharing a subscription becomes child’s play:

• Join a sharing group: Enjoy streaming services at a fraction of the price by joining an existing group.
• Share your own subscription: If you have a subscription to share, offer available seats and reduce your own costs.

Sharesub offers a smart, low-cost alternative, transforming your streaming experience into a collective, low-cost adventure.

Introducing Sharesub

Imagine a world where sharing subscriptions becomes not only easy, but rewarding. Welcome to the world of Sharesub. This innovative platform redefines the rules of the game when it comes to subscription sharing. Here’s what Sharesub promises:

• Simplified, secure sharing: no more headaches managing subscription sharing. With Sharesub, everything is just a few clicks away, in a secure and transparent environment.
• Substantial savings: No more exorbitant expenses for your favorite services. Sharesub allows you to significantly reduce your monthly costs, while maintaining the same quality of service.
• A community of exchange and sharing: Sharesub is more than just a financial transaction. It’s a place where enthusiasts meet and share more than just subscriptions.

How Sharesub can enhance your musical experience

The end of your Qobuz subscription is just the beginning of a new musical adventure with Sharesub. This platform can transform the way you consume music:

• Explore without limits: With the flexibility offered by Sharesub, dive into an ocean of diverse music and genres without worrying about budget constraints.
• Meet music lovers like you: Share your favorites, discover new playlists and exchange musical experiences with a community of music lovers.
• Intelligent budgetary control: Sharesub is not just a cost-saving tool. It’s a smart way to maximize your investment in digital entertainment while enjoying exceptional quality of service.

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