Whether you want to take a break from your chess studies, try out another platform or simply reduce your monthly expenses, cancelling your premium subscription at Chess.com can sometimes seem as complex as playing against Magnus Carlsen.

We’ll take you step-by-step through the process of cancelling your Chess.com subscription, whether you purchased it via the website, the Apple App Store or the Google Play Store.

Before you start: What you need to know

  • Uninstalling the app isn’t enough: It’s crucial to understand that simply deleting the Chess.com app from your phone or tablet won’t cancel your subscription. Direct debit will continue until you follow the official cancellation procedure.
  • You keep your benefits until the end of the billing period: After cancelling, you will continue to enjoy all the benefits of your subscription (Gold, Platinum or Diamond) until the end of the period for which you have already paid. Cancellation simply prevents automatic renewal.
  • The cancellation method depends on the subscription method: How you cancel your subscription depends on where you originally purchased it.

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Method 1: Cancel a subscription on the Chess.com website

This is the most common method, used if you have paid by credit card or PayPal directly on their site.

  1. Log in to your account: Go to [suspect link removed] and log in with your login details.
  2. Access settings: At the bottom left of the home page, click on the “Settings” icon (represented by a cogwheel).
  3. Go to the “Subscription” section: in the settings menu, click on “Subscription”.
  4. Manage your subscription: You’ll see the details of your current membership. Look for and click on a link or button labeled “Manage Account” or “Cancel Premium Membership”.
  5. Confirm cancellation: Chess.com will probably present you with a page reminding you of all the benefits you are about to lose. You should confirm your choice by clicking on “Cancel subscription”. You may be asked for a final confirmation.

Once you have completed these steps, your subscription will not be renewed at the next expiry date.

Special case – Payment via PayPal: If you have used PayPal, we recommend that you also check your automatic payments directly in your PayPal account and cancel the recurring payment to Chess.com.

Method 2: Cancel a subscription via the App Store (iPhone and iPad)

If you have subscribed from the application on an Apple device, management is exclusively via your Apple ID settings.

  1. Open “Settings” on your iPhone or iPad.
  2. Touch your name at the top to access your account settings.
  3. Go to “Subscriptions”.
  4. Find and select the Chess.com subscription from your list of active subscriptions.
  5. Press “Unsubscribe”. The button is usually at the bottom of the screen.
  6. Confirm your choice.

Your subscription will then be cancelled and will not be renewed.

Method 3: Cancel a subscription via the Google Play Store (Android)

As with Apple, subscriptions taken out via the Android app are managed from your Google Play account.

  1. Open the Google Play Store application on your Android device.
  2. Press your profile icon in the top right-hand corner.
  3. Go to “Payments and subscriptions”.
  4. Select “Subscriptions”.
  5. Locate the Chess.com subscription in the list and press it.
  6. Press “Cancel subscription” and follow the instructions to confirm.

And what about reimbursements?

Chess.com offers a 30-day money-back guarantee for initial subscriptions purchased via credit card or the Google Play Store. If you are not satisfied with your purchase, you can contact Chess.com support to request a refund.

Please note: For subscriptions purchased via the Apple App Store, Chess.com cannot handle refunds directly. You will need to request a refund from Apple support, as they are subject to their policy.

An Alternative to Cancellation: Pay Less Without Losing Anything!

Are you cancelling your subscription mainly because it’s too expensive? Before you say goodbye to all the features that help you progress, consider a much more advantageous alternative: subscription sharing.

With a platform like Sharesub, you can divide the cost of your subscription by 2, 3 or more, and still benefit from all the premium advantages. Imagine retaining unlimited access to :

  • Game Analysis: the “Game Review” feature that analyzes your games and gives you personalized advice.
  • Unlimited Problems: Unlimited training with Puzzles, Puzzle Rush and Puzzle Battle.
  • Lessons : Access thousands of interactive video lessons created by grand masters for all levels.
  • The Opening Explorer: Study openings in depth to surprise your opponents.
  • No ads: Enjoy an uninterrupted gaming and learning experience.

The principle is simple: on Sharesub, you can join an existing sharing group to pay a fraction of the price, or offer free places on your own subscription to reduce your costs. It’s an economical, secure and intelligent way of continuing to improve your skills without breaking the bank.

Conclusion

You now have all the cards in your hand. If your decision to stop is final, the steps described above will enable you to cancel your Chess.com subscription cleanly and without surprises.

But if it’s the price that’s holding you back, remember that cancellation isn’t your only option. Sharesub account sharing gives you the best of both worlds: full access to Chess.com’s powerful tools at a significantly reduced rate. So you can continue to play, learn and progress – the only thing you’ll be cancelling is unnecessary expenditure!

Try subscription sharing

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