Do you have a Deezer code and don’t know how to use it? Don’t panic, we’ll guide you step by step to activate your code and enjoy your music benefits in no time.

People using the secure identification feature on their smartphone with Deezer.

Activate a Deezer code

Activating your Deezer code is child’s play.

Here’s how it works:

  1. Visit deezer.com/gift.

    Access the gift code activation page by opening your browser and going to deezer.com/gift. Make sure you’re logged in to your Deezer account so that activation is instantaneous. If you don’t have an account yet, create one for free by following the instructions on the site.

  2. Enter your code in the box provided.

    Once on the page, look for the box where it says to enter your code. Carefully enter the gift code you’ve been given (make sure you don’t include any extra spaces).

  3. Click on “Validate”.

    Once you’ve entered your code, click on the “Validate” button to activate your subscription. You’ll receive an on-screen confirmation, and your access to Deezer premium features will be activated immediately!

It’s as simple as that! If you don’t have an account yet, you’ll be prompted to create one. Otherwise, simply log in.

💡 If you want to reduce the cost of your Deezer Premium subscription, Deezer subscription sharing is a perfect option. By joining a group via a dedicated platform, you enjoy premium benefits at a reduced price, securely and in compliance with the terms of use.

Watch out for the little pitfalls: make sure your code hasn’t already been used, and check each character carefully. It’s easy to confuse an “O” with a “0” or an “I” with a “1”.

Good to know: if you have a Fnac/Darty gift card, head for deezer.com/fnacdarty. But be careful, you must not have had a Deezer subscription for at least a year.

Finally, bear in mind that your code will only work in the country corresponding to your payment method. Don’t panic if you get stuck, just check that you meet all these conditions.

Solve Deezer code activation problems

Activating a Deezer code can sometimes be a bit tricky. Don’t panic! Most problems have simple solutions. Let’s take a look at how to overcome the most common obstacles and get the most out of your Deezer subscription.

Check code information

The first step to solving an activation problem is to carefully check the information on your Deezer code. Make sure the code hasn’t already been used, and that it’s still valid. Deezer gift cards are valid for 12 months after purchase, so check the expiry date. Next, confirm that you’re using the right code for your country, as some codes are region-specific. When entering the code, look out for similar characters, such as the number “0” and the letter “O”. A typing error can easily block activation. If you have a physical card, check that you haven’t forgotten to scratch off the area hiding the code. Finally, make sure your card is for a Deezer Premium subscription, as this is the only type of subscription compatible with gift cards. By taking the time to check these details, you increase your chances of getting the activation right the first time.

Contact Deezer support

If you still can’t activate your code, Deezer Support is here to help. Their team can be reached via the customer service chat, available weekdays from 9:30 am to 5:00 pm GMT. It’s fast and efficient. You can also use the online form if you prefer.

Please note that if you subscribe via Apple, you must first cancel your subscription in the settings of your Apple device before activating a new code. The same applies to Orange subscribers: first cancel your Deezer option in your Orange customer area.

Don’t hesitate to contact support. They’re used to dealing with these situations and will guide you step by step to solve your activation problem.

FAQ

1. How do I activate a Deezer gift code?

To activate a Deezer gift code, go to deezer.com/gift and log in to your account. Enter the code in the dedicated box and click on “Validate” to activate your Deezer subscription or credits.

2. Where can I find my Deezer gift code?

Deezer gift codes are usually sent by email with online purchases or offered in the form of a card in certain stores. They can also be offered during promotions or as gifts by Deezer or its partners.

3. What if my Deezer code doesn’t work?

If your Deezer code is rejected, first check that it has been entered correctly, without spaces or extra characters. Make sure it hasn’t expired. If the problem persists, contact Deezer support to resolve it.

4. Can I use a Deezer code on an already subscribed account?

Yes, it is possible to activate a gift code on an already subscribed account. The code will automatically extend the duration of your current subscription, without you losing any subscription days.

5. How can I check if my Deezer code has been activated?

Once your code has been activated, you’ll see a confirmation of your subscription or credits on your Deezer account. You can check the duration of your subscription by accessing your profile and then your account settings.

6. Are Deezer codes valid in all countries?

The validity of Deezer codes may vary from country to country, depending on sales conditions and offers. Please check the Deezer terms of use or general conditions to verify the compatibility of the code in your country.

7. How long does a Deezer code remain valid after purchase?

The validity period depends on the code. Some codes may be valid for several months after purchase, while others have a shorter expiration date. Check the expiry date on your code to avoid unpleasant surprises.

8. How do I know what type of subscription is included with my Deezer code?

The type of subscription offered by a Deezer code is usually indicated at the time of purchase or on the code medium (email, gift card). In case of doubt, you can check the subscription information in your account after activating the code.

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