You’ve lent your Netflix login and password to a friend, but you’re fed up with him squatting on your account?
The solution: Remove his access 😎 It’s as simple as that!
We explain how to do it, and also how you can lend out your logins and earn money at the same time.
How to disconnect from Netflix on various devices
Disconnecting from Netflix is simple, but the process may vary slightly from one device to another. Whether you’re using a Smart TV, a digital media device like Roku or Apple TV, or even a games console such as Xbox or PlayStation, the key often lies in the settings menu. Let’s explore together how to navigate these differences and ensure a hassle-free disconnection on all your devices.
How do I disconnect a device from my Netflix account?
Disconnecting a specific device from your Netflix account is a simple and effective process. Whether you want to remove an old phone, a tablet you no longer use, or even a games console, the procedure is straightforward. Here are the steps to follow:
- Access your Netflix account
from a web browser, on a computer or cell phone. This is essential, as some options are not available directly from mobile applications or streaming devices.
- Go to the ‘Account’ section
You’ll find it at the top right of the screen, under your profile icon. Click on it.
- Select ‘Manage devices
his option can also be named ‘Recent streaming activity by device’. It lets you see all the devices that have been used to access your Netflix account.
- Find the device you wish to disconnect
You’ll see a list with device names, last activity dates and, in some cases, location.
- Select ‘Logout’.
This may also be indicated by ‘Remove device’, depending on the version of the user interface you’re using. Click here to disconnect the device from your account.
- Confirm your choice.
A message may appear, asking you to confirm disconnection of the device. This is a safety measure to prevent accidental disconnection.
By following these steps, the chosen device will be disconnected from your Netflix account. This means you’ll have to re-enter your login details to access Netflix from this device. This is a secure way of controlling access to your account, especially if a device is lost, sold or given away.
One point to note: disconnection takes effect immediately, but in some cases it can take up to 8 hours to update on the device concerned. If the device is still connected after this time, try restarting the device or reconnecting and disconnecting again.
This is particularly useful if you share your account with friends or family and want to manage exactly who has access to Netflix and when. This also enhances the security of your account, preventing unauthorized access.
Deleting a Netflix profile on your TV
Deleting a Netflix profile from your TV is a simple but essential step for personalizing or restricting access to your account. Here’s how it works:
- Switch on your TV and launch the Netflix application.
- Select the profile icon you wish to delete. It’s often found in the top right or left corner of the Netflix home screen.
- Go to ‘Manage profiles’. This option is visible below the profile icons or by clicking on your profile icon.
- Select the profile to be deleted. A menu of options appears.
- Select ‘Delete profile’. A confirmation window will appear.
- Confirm your choice. Netflix will ask you if you are sure you want to delete this profile. Select ‘Yes’ or ‘Delete’ to confirm.
Remember, deleting a profile means losing all associated preferences and viewing history. If the profile is intended for a child, this could be an opportunity to readjust parental controls.
By following these steps, you can easily manage who has access to what on your Netflix account via your TV. It’s fast, simple and gives you greater control over your Netflix experience.
What if you can’t disconnect from Netflix on Android?
Having trouble logging out of Netflix on an Android device can be frustrating. Fortunately, there are clear steps to follow to solve this problem.
First, check your device’s Widevine security system. Widevine is a digital rights management (DRM) system used by Netflix to stream content in HD quality. Android devices use different levels of Widevine certification, and level L1 is required for HD video quality. If your device has a lower level, this could interfere with the application’s functionality, including disconnection. You can check your device’s Widevine level in Settings or by downloading a dedicated application from the Google Play Store.
If the problem persists after checking Widevine, here are some additional steps:
- Restart your device. It may seem basic, but restarting your Android device can solve a multitude of application problems by closing processes that could interfere with Netflix.
- Clear the Netflix application cache. Go to your device settings, find the Netflix app under “Applications” or “Application Manager”, then select “Storage” and “Clear Cache”. This action does not delete your login data or preferences.
- Reinstall the Netflix application. Sometimes, a fresh reinstallation of the application can solve persistent problems. Make sure you know your login details before uninstalling the application.
If, after these attempts, the disconnection problem persists, it’s time to take the next step: contact support.
- Contact Netflix support. Netflix has a dedicated support team that can guide you through solutions specific to your problem. They can be accessed via the Netflix website or mobile app.
- Contact the manufacturer of your device. If the problem seems to be related to your device rather than the Netflix application, contacting the manufacturer may be helpful. They may offer solutions or updates specific to your device model.
Discover Sharesub: a new approach to subscription sharing
Sharesub is a platform for sharing Netflix-like subscriptions, in a legal and secure environment. The idea is to enable users to reduce their expenses by sharing the cost of a subscription. On Sharesub, you can suggest available seats in your subscription or join a share Netflix to access discounted services. The platform ensures secure exchanges, enabling risk-free sharing. It’s a cost-effective option for those looking to maximize the use of their subscriptions without breaking usage rules.
FAQ
Logging out of all your devices can be useful for several reasons, such as account security in case of suspected unauthorized access, or if you’ve sold or given away a device on which you were connected to Netflix.
No, your viewing history is saved with your Netflix account, not with the device. Disconnecting from all devices will not affect your viewing history.
Disconnection of all devices is almost immediate. Once you confirm the action, all devices will be disconnected from your Netflix account.
If this happens, simply log back in with your credentials on each device you wish to use to access your Netflix account again.
